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Support.

Need help with BoilerNow on iPhone, iPad, or Mac? Start here or send us a message.

Official support

boilernow.app@gmail.com

Tell us what happened and which screen or feature you're using. Screenshots are helpful, but please never send your verification code.

Email Support

Supported devices

BoilerNow is designed for iPhone, iPad, and Mac. The Mac version uses Mac Catalyst. When you sign in with the same Purdue account, your saved profile, classes, and friend connections can sync across your devices.

Some features vary by platform. BoilerNow's Mac Catalyst app does not start Live Activities directly. On compatible Macs running macOS Tahoe 26 or later, Live Activities from a paired iPhone may appear in the menu bar through iPhone Mirroring. Widget availability depends on your device and operating system.

Frequently asked questions

I can't sign in. What should I do?

BoilerNow sign-in requires a @purdue.edu email address. Check the address for typing mistakes, request a new 6-digit code, and look in your inbox and junk folder. Verification codes expire after 10 minutes. If you have requested a code recently, wait at least 60 seconds before trying again.

My course or section is missing or incorrect.

Course availability, locations, section times, and exam assignments can change. Check the latest official Purdue course or UniTime information and confirm exam details with your instructor. If BoilerNow shows a mismatch, email us the course code, section or CRN, selected term, and the correct details.

How do I share my timetable with a friend?

Use the Friends feature to share your friend code or enter your friend's code. A signed-in user with your code may preview your displayed profile and schedule before a friend connection is confirmed. Share the code only with people you trust.

Why can't I use another term?

Term availability depends on the current course-data support in BoilerNow. Some terms are shown as upcoming but are not yet fully supported for course search. At launch, Fall 2026 is the supported term.

My widget or Live Activity isn't updating.

On your iPhone or iPad, check your internet connection and Live Activity or notification settings, then open BoilerNow to refresh your schedule. Widget support and automatic updates depend on your device, operating system, and app settings.

On Mac, BoilerNow's Mac Catalyst app does not create a separate Live Activity. If you expect to see an iPhone Live Activity in the Mac menu bar, check the iPhone Mirroring connection and the Mac setting for Live Activities from iPhone.

Can I see BoilerNow Live Activities on my Mac?

Yes, in supported setups. With iPhone Mirroring configured, a BoilerNow Live Activity started on your iPhone may appear in your Mac's menu bar on macOS Tahoe 26 or later. Supported Macs include Apple silicon models and Intel models with the Apple T2 Security Chip. Your devices must also meet Apple's iPhone Mirroring requirements.

On Mac, check System Settings → Notifications → Allow notifications from iPhone, then Allow Live Activities from iPhone. This menu bar feature works independently of whether your MacBook has a camera notch. Charging animations that expand around the notch are a different type of interface and may be provided by third-party apps.

For setup requirements, see Apple's iPhone Mirroring guide.

Do I need a separate account on my Mac?

No. Use the same Purdue email address to sign in to BoilerNow on your iPhone, iPad, or Mac. Saved account and schedule information can sync when your device is connected to the internet.

How can I delete my account?

In BoilerNow, go to Profile → Account → Delete Account and confirm. This requests removal of your account, saved timetable, profile, and friend connections. If the app reports an incomplete deletion, reconnect to the internet and choose Try Again. Email us if you still need help.

Is BoilerNow an official Purdue app?

No. BoilerNow is an independent, student-built app made for Purdue students. It is not operated, affiliated with, or endorsed by Purdue University. Official Purdue sources and your instructors remain authoritative for enrollment and exam details.

Report a problem

To help us investigate, include the app version, device model, operating-system version (iOS, iPadOS, or macOS), and the steps that caused the issue. If you're reporting course data, include the course code and CRN. Please avoid sharing passwords, one-time codes, or sensitive personal information.

Privacy and account questions

Read our Privacy Policy to understand how BoilerNow handles account and schedule data. You can also email boilernow.app@gmail.com for assistance with your account or personal information.

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